WHAT IF MY ORDER IS PRODUCED AND SHIPPED ON TIME BUT IS DELAYED IN SHIPPING/TRANSIT/DELIVERY DUE TO BAD WEATHER, AN ERROR OR OVERSIGHT ON THE PART OF FEDEX OR SOME OTHER REASON THAT IS NOT THE FAULT OF CRAZY ABOUT CUPS AND I DO NOT RECEIVE IT ON TIME?
While we guarantee and assume responsibility for the date an order will print and ship from our production facility, we cannot guarantee the exact amount of shipping/transit/delivery time. FedEx does not unconditionally guarantee delivery time and neither can we. Consequently, the risk of shipping delays must be assumed by the customer. Please note that this includes weather-related delays, delays due to orders being left at carrier facilities and all oversights on the part of FedEx not related to Crazy About Cups. We suggest adding extra time for production and delivery of your order when possible for this reason.